CAPTIA / Solutions / Quality control

Quality control

Quality is controlled
within the process.

Link checks and results to each operation and product so that quality and production share the same context.

Review my quality checks See our approach

Engineering and software connected to your operation.

Illustrative image of an industrial application: Quality control — Generated illustrative image. Interface customisable to the project.

An isolated result does not tell the whole story.

Checks disconnected from production

It is difficult to link a measurement to its order, batch or operation.

Deviations are difficult to follow

Understanding results requires reviewing documents and consulting different people.

Records reconstructed afterwards

Preparing product information means going back over work already completed.

Increase customer satisfaction with our quality management system

When it is time to deliver a final product, it is not enough to do things perfectly; you also have to demonstrate to your customer that you have set a quality standard for yourself and that you are consistent throughout the process, internally and externally. For this, a quality management system (also called QMS) is your best partner.

The QMS applied in Industry 4.0 is used to plan and execute the strategy to improve the production process, with the aim of achieving the objectives desired by your factory and achieving customer satisfaction and strict compliance with manufacturing standards (mainly ISO standards).

Learn about our quality management software to meet standards and your customer's expectations.

Of all the ISO standards, the best known in the world is ISO-9001. It can be said that every quality management system centres around it. The rules, with some exceptions, are invariant, but how you implement and audit them depends on your QMS. That is why it is so important to implement software tailored to your needs.

Our QMS software is a tool that not only parallels ISO standards, but will also help you to setting operational objectives and measuring and reviewing progress towards these objectives. It is also fully configurable and you can establish how processes will be documented and who will have access to the information.

“ISO 9001 is the international standard for quality management systems that defines requirements for organizations seeking to improve their efficiency and customer satisfaction.”

Advantages of implementing a QMS system in your industry

Effectiveness

It is oriented towards the achievement of the objective by applying the rules in force. By following them, you minimise the possibility of error.

Reaction

In combination with a preventive CMMS system, a QMS allows a quick reaction to any undesired eventuality in production.

Compliance

Complying with production standards will make any inspection a mere formality, knowing in advance that everything is correct.

Satisfaction

The satisfaction of placing a successful, perfect and functional product on the market is something that your customers will experience, and they will also be satisfied by purchasing it.

Trust

Of course, a satisfied customer is a customer who will put you at the top of his mind when he needs your product again.

Committed operators

When your employees perceive that things are being done well, their confidence and commitment to the company increases.

What we address

The result, in context.

A measurement becomes valuable when it is associated with the operation and the product. The example shows how to highlight a deviation.

Checks by operation

Checks linked to the process.

Linked results

Measurements and records linked to the product.

Issue visibility

Information for reviewing deviations.

Quality traceability

View checks along the manufacturing journey.

Examples of tasks that you can perform with a QMS system

Organise the hygiene and disinfection processes in the manufacturing processes, establishing levels of stringency by sections.

Create a checking system for the correct packaging of the finished product based on the batch number.

Conduct internal audits focused on compliance with ISO standards, in the same way as an inspector would.

Create internal employee files with the degree of internal training in the tasks required for the production industry.

How we work

We start with your situation.

Define the checks

What to check, where and against which criteria.

Review data capture

How results are obtained and recorded.

Integrate the context

Link product and operation.

Validate follow-up

Check queries and how issues are handled.

What is the structure of a quality management system like?

Strategies

In this phase, objectives are defined, always aligned with the standards and results that your factory expects to achieve.

Processes

Once the objectives have been defined, the procedures necessary to achieve them are established.

Resources

In this phase, we implement the tools that will be used to run those processes. This is the part where we work our magic with the software.

Hierarchy

In what order does the software run, which operators are affected by each stage of the process, and what permissions are given to each?

Register

All of the above is stored in a database and documents that can be consulted and, if necessary, presented in audits.

How it fits with the rest.

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Before we start

Frequently asked questions.

What is QMS software?

A QMS (Quality Management System) software is a digital tool designed to help organisations manage, control and improve their quality processes. This type of software facilitates the implementation of quality standards and regulations, ensuring that all internal processes meet the established requirements and are constantly being improved.

What functionalities does a QMS system provide?

A QMS system offers a wide range of functionalities including:

Document Management: Centralised storage and control to ensure that information is always up to date and accessible.
Audits and Compliance: Planning, execution and follow-up of internal and external audits to ensure compliance with regulations and quality standards.
Non-Conformity Management: Identification, recording and management of non-conformities, facilitating the implementation of corrective and preventive actions.
Change Control: Monitoring and management of changes in processes and documents, ensuring traceability and the correct implementation of improvements.
Training and Competences: Management of staff training, ensuring that all employees have the necessary competencies to perform their duties in accordance with quality standards.
Analysis and Reporting: Analysis and reporting tools to monitor the performance of quality processes and make informed decisions.

Why is it important to implement QMS software in a company?

Implementing QMS software in a company is crucial to ensure the quality of products and services, comply with international regulations and standards, and improve operational efficiency. It also helps prevent errors, reduce costs associated with poor quality and improve customer satisfaction.

How can QMS software improve operational efficiency?

QMS software improves operational efficiency by automating and optimising quality processes. It enables better control and visibility of quality activities, facilitates communication and collaboration between teams, and reduces the time and effort required to manage documentation and audits. This results in increased productivity and reduced operational costs.

What types of companies can benefit from a QMS system?

Virtually any type of business can benefit from a QMS system, regardless of size or sector. Common industries implementing these systems include manufacturing, automotive, pharmaceutical, food, technology and professional services. A QMS system is especially useful for companies that must comply with strict quality and safety regulations.

Is this a complete QMS suite?

This proposal focuses on quality control integrated with manufacturing. Document management, audits and other process requirements are explicitly reviewed when defining the scope.

Can data from measuring equipment be incorporated?

Connectivity must be assessed for each device, its interfaces and the data it can provide.

Does the project include training?

We include training for shop-floor staff unless it is determined to be unnecessary. If you need additional training, we can arrange it around your team’s needs.

Do you offer support and maintenance?

We offer a priority support and maintenance service when you need it. We agree the service model, scope and terms with you to suit your operation.

Where do you carry out projects?

We currently work in Spain. We can also undertake projects in Portugal, other European Union countries and beyond, agreeing the scope and working arrangements with you.