Increase customer satisfaction with our quality management system

When it is time to deliver a final product, it is not enough to do things perfectly; you also have to demonstrate to your customer that you have set a quality standard for yourself and that you are consistent throughout the process, internally and externally. For this, a quality management system (also called QMS) is your best partner.

The QMS applied in Industry 4.0 is used to plan and execute the strategy to improve the production process, with the aim of achieving the objectives desired by your factory and achieving customer satisfaction and strict compliance with manufacturing standards (mainly ISO standards).

Learn about our quality management software to meet standards and your customer's expectations.

Of all the ISO standards, the best known in the world is ISO-9001. It can be said that every quality management system centres around it. The rules, with some exceptions, are invariant, but how you implement and audit them depends on your QMS.. That is why it is so important to implement software tailored to your needs.

Our QMS software is a tool that not only parallels ISO standards, but will also help you to setting operational objectives and measuring and reviewing progress towards these objectives. It is also fully configurable and you can establish how processes will be documented and who will have access to the information.

Advantages of implementing a QMS system in your industry

Effectiveness

It is oriented towards the achievement of the objective by applying the rules in force. By following them, you minimise the possibility of error.

Reaction

In combination with a preventive CMMS system, a QMS allows a quick reaction to any undesired eventuality in production.

Compliance

Complying with production standards will make any inspection a mere formality, knowing in advance that everything is correct.

Satisfaction

The satisfaction of placing a successful, perfect and functional product on the market is something that your customers will experience, and they will also be satisfied by purchasing it.

Trust

Of course, a satisfied customer is a customer who will put you at the top of his mind when he needs your product again.

Committed operators

When your employees perceive that things are being done well, their confidence and commitment to the company increases.

What is the structure of a quality management system like?

Strategies

In this phase, objectives are defined, always aligned with the standards and results that your factory expects to achieve.

Processes

Once the objectives have been defined, the procedures necessary to achieve them are established.

Resources

In this phase, we implement the tools that will be used to run those processes. This is the part where we work our magic with the software.

Hierarchy

In what order does the software run, which operators are affected by each stage of the process, and what permissions are given to each?

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All of the above is stored in a database and documents that can be consulted and, if necessary, presented in audits.

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“Meet standards and ensure customer satisfaction with a quality management system tailored to your needs.”.

Examples of tasks that you can perform with a QMS system

Organise the hygiene and disinfection processes in the manufacturing processes, establishing levels of stringency by sections.

Create a checking system for the correct packaging of the finished product based on the batch number.

Conduct internal audits focused on compliance with ISO standards, in the same way as an inspector would.

Create internal employee files with the degree of internal training in the tasks required for the production industry.

Success stories from projects where we have implemented a quality management system

It's time to take your factory or company to the next level!

Contact us for a demonstration of our quality management system software for Industry 4.0.