Quality management system
Increase customer satisfaction with our quality management system
When it is time to deliver a final product, it is not enough to do things perfectly; you also have to demonstrate to your customer that you have set a quality standard for yourself and that you are consistent throughout the process, internally and externally. For this, a quality management system (also called QMS) is your best partner.
The QMS applied in Industry 4.0 is used to plan and execute the strategy to improve the production process, with the aim of achieving the objectives desired by your factory and achieving customer satisfaction and strict compliance with manufacturing standards (mainly ISO standards).
Learn about our quality management software to meet standards and your customer's expectations.
Of all the ISO standards, the best known in the world is ISO-9001. It can be said that every quality management system centres around it. The rules, with some exceptions, are invariant, but how you implement and audit them depends on your QMS.. That is why it is so important to implement software tailored to your needs.
Our QMS software is a tool that not only parallels ISO standards, but will also help you to setting operational objectives and measuring and reviewing progress towards these objectives. It is also fully configurable and you can establish how processes will be documented and who will have access to the information.
Advantages of implementing a QMS system in your industry
Effectiveness
It is oriented towards the achievement of the objective by applying the rules in force. By following them, you minimise the possibility of error.
Reaction
In combination with a preventive CMMS system, a QMS allows a quick reaction to any undesired eventuality in production.
Compliance
Complying with production standards will make any inspection a mere formality, knowing in advance that everything is correct.
Satisfaction
The satisfaction of placing a successful, perfect and functional product on the market is something that your customers will experience, and they will also be satisfied by purchasing it.
Trust
Of course, a satisfied customer is a customer who will put you at the top of his mind when he needs your product again.
Committed operators
When your employees perceive that things are being done well, their confidence and commitment to the company increases.
What is the structure of a quality management system like?
Strategies
In this phase, objectives are defined, always aligned with the standards and results that your factory expects to achieve.
Processes
Once the objectives have been defined, the procedures necessary to achieve them are established.
Resources
In this phase, we implement the tools that will be used to run those processes. This is the part where we work our magic with the software.
Hierarchy
In what order does the software run, which operators are affected by each stage of the process, and what permissions are given to each?
Register
All of the above is stored in a database and documents that can be consulted and, if necessary, presented in audits.
Examples of tasks that you can perform with a QMS system
Organise the hygiene and disinfection processes in the manufacturing processes, establishing levels of stringency by sections.
Create a checking system for the correct packaging of the finished product based on the batch number.
Conduct internal audits focused on compliance with ISO standards, in the same way as an inspector would.
Create internal employee files with the degree of internal training in the tasks required for the production industry.
“Meet standards and ensure customer satisfaction with a quality management system tailored to your needs.”.
Frequently Asked Questions about QMS Systems
What is QMS software?
A QMS (Quality Management System) software is a digital tool designed to help organisations manage, control and improve their quality processes. This type of software facilitates the implementation of quality standards and regulations, ensuring that all internal processes meet the established requirements and are constantly being improved.
What functionalities does a QMS system provide?
A QMS system offers a wide range of functionalities including:
- Document Management: Centralised storage and control to ensure that information is always up to date and accessible.
- Audits and Compliance: Planning, execution and follow-up of internal and external audits to ensure compliance with regulations and quality standards.
- Non-Conformity Management: Identification, recording and management of non-conformities, facilitating the implementation of corrective and preventive actions.
- Change Control: Monitoring and management of changes in processes and documents, ensuring traceability and the correct implementation of improvements.
- Training and Competences: Management of staff training, ensuring that all employees have the necessary competencies to perform their duties in accordance with quality standards.
- Analysis and Reporting: Analysis and reporting tools to monitor the performance of quality processes and make informed decisions.
Why is it important to implement QMS software in a company?
Implementing QMS software in a company is crucial to ensure the quality of products and services, comply with international regulations and standards, and improve operational efficiency. It also helps prevent errors, reduce costs associated with poor quality and improve customer satisfaction.
How can QMS software improve operational efficiency?
QMS software improves operational efficiency by automating and optimising quality processes. It enables better control and visibility of quality activities, facilitates communication and collaboration between teams, and reduces the time and effort required to manage documentation and audits. This results in increased productivity and reduced operational costs.
What types of companies can benefit from a QMS system?
Virtually any type of business can benefit from a QMS system, regardless of size or sector. Common industries implementing these systems include manufacturing, automotive, pharmaceutical, food, technology and professional services. A QMS system is especially useful for companies that must comply with strict quality and safety regulations.
Success stories from projects where we have implemented a quality management system
Contact us for a demonstration of our quality management system software for Industry 4.0.